Your Visit

Opening times

The RBC Film Theatre is a part-time cinema and we show films on most evenings as well as some daytime screenings.

The Film Theatre doors open 30 minutes before the film starts.

 

Ticket booking and pricing

Seating at the RBC Film Theatre is allocated for all showings. To make sure you get the seats of your choice, please book your tickets online in advance. If you require a wheelchair space please let us know. Due to our limited seating capacity, we recommend booking in advance.

To book tickets online, go to the page of the film that you would like to see in the ‘What’s On’ section of the website.

You can also book tickets in person and over the phone at both the RBC Film Theatre box office and Midsteeple Box Office:

Midsteeple Box Office

The Midsteeple, High Street, Dumfries, DG1 2BH

Open Tuesday to Saturday 10am - 1pm

01387 253383 

A booking fee applies of £0.45 + 6% per ticket when booked online, and no fee when booked in person, or over the phone.

 

Standard
Family (2 adults and 2 children, aged 16 and under): £21.50

Adult (17+) £7.50

CEA card holder plus carer £7.50

Bring A Baby £6

Access Cinema £3.75

Young Scot Card £3.75

16 years old and under £3.75

School Booking - pupils £3.75 (Teachers/classroom assistants go free)

Tween Film Club £3.25

Wee Film Club £2.75

 

Event Cinema

We show a range of Event cinema from National Theatre Live, Royal Ballet and Opera, Musicals and Concerts.

Prices vary from £10-£20

Babies and children under two that will be sitting on the lap of a parent / guardian are typically allowed into any film with certificate U for free, with the exception of the Wee Film Club. We ask those attending with such a child to be respectful of other guests, and prepared to leave the screen if the child causes disturbance. Any child that requires its own seat requires a ticket.

Children under the age of 12 must be accompanied by an adult, with the exception of the Tween Film Club, and individuals coming to films rated ’15’ and ’18’ may be asked for age identification. A Young Scot card, passport, birth certificate or driving license are all accepted.

Access tickets apply to those in receipt of Universal Credit, Job Seeker’s Allowance (Income Based), Employment and Support Allowance (Income Based), Pension Credit, Income Support and children aged 16 and under and Young Scot Card Holders. Please provide proof of eligibility such as an Award Letter, Customer Journal or Young Scot card.

Money cannot be refunded, but tickets can be exchanged.

 

Gift Vouchers

The perfect gift for movie lovers in your life. Vouchers can be bought in person at our Box Office, or over the phone by calling 01387 264808. Vouchers are valid for one year from date of issue.

 

Film classification

To help you make appropriate viewing decisions for yourself and those in your care, age classifications are listed on all film pages. For further certification information, visit the BBFC website or download the BBFC app (iPhone app store or Google Play store.) Please note: anyone who does not look the appropriate age to enter a film may be asked for identification.

 

How to find us

Find us using Google Maps
Find us using What3Words

 

Parking

Limited free parking is available immediately beside the cinema, with one disabled badge holder’s space. A number of other car parks are within walking distance.

Accessibility

The Film Theatre is fully accessible to wheelchair users, with four wheelchair spaces on the front row. Advance booking of these spaces is advised.

 

CEA card

We offer CEA card holders a free ticket for a carer accompanying an individual with disabilities. To apply for a CEA card, visit the CEA website. To use your CEA card to buy tickets, simply select one usual seat for payment and one using the ‘CEA Card Holder’ option, then be sure to bring your card on your visit.

 

Facilities for deaf and hard of hearing audiences

The auditorium is equipped with an inductive loop for people with hearing aids equipped with a T-switch.

Captions display dialogue on-screen and also describe the audio or sound portion of a film (eg when a door slams, when a phone rings), allowing viewers who are deaf or hard of hearing to follow the script and the action of a film at the same time.

We aim to show one at least captioned screening per month. These screenings are clearly marked on our website listings as ‘Captioned’.

 

Facilities for visually impaired audiences

Audio Description (AD) is a voice commentary that fits between the dialogue of a film and describes body language, facial expressions and film action, making movies easier to follow. People hear the AD soundtrack through headphones linked to the wireless audio system, so it doesn’t affect anyone else in the cinema.

We have wireless headsets which can be set for Audio Description for use on most of our main screenings.  These can be borrowed from the Box Office and returned after the film. Please ask a member of staff, who will be happy to assist.

 

Guide dogs and assistance dogs

Registered Guide dogs and assistance dogs are welcome and we are happy to provide them with water.

 

Emotional support animals

With regret, we are unable to accommodate emotional support animals.

General policies

  • Seating is allocated for the majority of screenings. To avoid disappointment and ensure your party is sitting together, always book in advance.

  • Tickets will not be refunded, except in the event of a performance cancellation or a technical fault.

  • Tickets may be changed to another like-for-like showtime.

  • Children under the age of 12 must be accompanied by an adult, with the exception of the Tween Film Club.

  • Babies and children under 2 that will be sitting on the lap of a parent / guardian are typically allowed into any film with a certificate U for free. We ask that those attending are respectful of other guests, and prepared to leave the screen if the child causes disturbance.

  • Age identification may be requested for ’15’ and ’18’ showings. A Young Scot card, driving license or similar official form of ID is accepted.

  • The management reserves the right of admission and may not admit latecomers.

  • Guests causing disruption or behaving in an unruly manner within the cinema screens – including using phones, making excessive noise, throwing popcorn, etc. will be asked to leave and no refund will be given. Please be aware that the screen is under CCTV observation, with night-vision technology.

  • Event cinema, live performances, film festivals and special screenings are individually priced.

Further information

If you require any further information to help make your visit easier and more comfortable, please email us at rbcft@dumgal.gov.uk , call 01387 264808, or ask a member of our team at the cinema.